Privacy Policy

Tourlume (“we”, “us”, “our”) is a travel destination discovery platform operated at tourlume.com. We are the data controller for personal information collected through this website.

We collect the following categories of personal data:

• Account data: name, email address, and password (hashed) when you register.
• Usage data: pages visited, destinations viewed, and favorites saved.
• Review data: ratings and written reviews you submit.
• Newsletter data: email address if you subscribe to our newsletter.
• Technical data: IP address, browser type, and device information collected automatically via server logs.

We use your data to:

• Provide and operate the Tourlume platform.
• Authenticate your account and keep it secure.
• Send newsletter emails you have opted into.
• Display your reviews and favorites.
• Improve our service through aggregated, anonymised analytics.

We do not sell your personal data to third parties.

If you are located in the European Economic Area, we process your data under the following legal bases:

• Contract: processing necessary to provide the service you signed up for.
• Consent: newsletter subscriptions (you can withdraw at any time).
• Legitimate interests: security monitoring and fraud prevention.

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are required to retain it by law.

Newsletter subscribers are retained until they unsubscribe.

We use essential cookies only — specifically a session cookie to keep you logged in. We do not use advertising or tracking cookies.

Analytics: We use Google Analytics to understand how visitors interact with our site. This collects anonymous data about pages visited, time spent, and general usage patterns. No personal information is shared with Google for advertising purposes. Analytics cookies are only activated after you provide consent via our cookie banner.

You can change your cookie preferences at any time by clearing your browser's local storage for this site.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent for newsletter emails at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at hello@tourlume.com.

Tourlume is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this policy from time to time. We will notify registered users of material changes by email. The “last updated” date at the top of this page will always reflect the most recent version.

For any privacy-related questions or requests: